Most Fire Stick remotes can control a TV’s volume settings, but this feature doesn’t always work as smoothly as planned. When it doesn’t, there are several things you can try to fix it.

How to Fix It When a Fire Stick Remote’s Volume Is Not Working

There are quite a few different solutions to Fire Stick remote volume problems, so it’s best to work through them from the easier and quicker solutions to the more advanced ideas. Here’s what you can do to fix any TV volume bugs affecting your Fire Stick remote:

1. Press the Mute button. You or someone else may have accidentally pressed it on the Fire Stick remote or a TV remote.

2. Change the batteries. Your Fire Stick remote’s batteries could just be flat or low on power. Try replacing them with newer batteries.

3. Remove obstacles. An object may be blocking the IR receiver on your TV. Try moving decorations and plants out of the way to see if that fixes the volume control issue.

   Obstacles blocking the IR receiver is a common problem around Halloween and Christmas when you may have decorations on your TV.

4. Restart your Fire Stick. This is a smart step for fixing a variety of problems with this device, including volume glitches. Press and hold both the Select and the Play/Pause buttons until you see a menu pop up; use the arrow keys to select the restart option.

5. Use the HDMI-CEC port on your TV. Using this HDMI port will allow the Fire Stick to control your TV’s volume.

   You may also need to enable support for audio control through the HDMI-CEC port via your TV’s native settings. You should be able to find this from your TV’s Home screen or the Settings and Action Menu options.

6. Change the Equipment Control settings. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. If your speakers aren’t showing, select Add Equipment from the Equipment Control menu.

7. Use another remote. Depending on your settings, volume control could be managed through your TV or speaker system. Try using these remotes to change the volume.

8. Turn off Dolby Digital Plus. Dolby Digital Plus is a sound setting that can make some apps sound great, but it can also make others quieter than normal. The option to disable this is in Settings > Display & Sounds > Audio.

9. Unpair Bluetooth devices. Having too many devices connected could be causing conflicts. If your Fire Stick supports pairing with Bluetooth devices, go to Settings > Controllers & Bluetooth Devices > Other Bluetooth Devices, and unpair all unneeded devices.

10. Reset the remote. Unplug your Fire Stick, wait 60 seconds, press and hold Left + Menu + Back for 12 seconds, remove the batteries, plug your Fire Stick back in, put the batteries back in, and then press Home.

    Instead of Left + Menu + Back, the Basic Edition remote uses just Home + Menu while the Alexa Voice Remote (1st Generation) remote uses Home + Left in the above reset process.

11. Reset the Fire Stick. This should only be used as a last resort as it will remove all of the customizations you’ve made to it, in addition to any downloaded content. But, it could fix the Fire Stick remote volume not working.

12. Use Alexa. If you still can’t get the volume buttons to work, try using the Alexa voice controls if your remote supports it. “Alexa, increase the volume” and “Alexa, decrease the volume” are the phrases you’ll need.

Causes of Fire Stick Remote Volume Problems

Issues with volume control can happen with Amazon Fire Stick remotes when the incorrect audio and device settings have been selected, the wrong HDMI port is being used, and when the batteries are out of power or almost empty.

Physical objects placed in front of the TV can also interfere with volume control signals sent from the Fire Stick remote, as can conflicts with other wireless devices.